Go to the view tab, view settings, conditional formatting, make sure unread messages are selected click on font, change color. This didn't work for me either until I found the missing step which is below. Any help would be most greatly appreciated! I have been trying to change font and color for incoming email for two days. Thank you, thank you, thank you. Have had Arial selected for incoming and reading emails, but still a script font displays. Obviously, a font substitution is occurring somewhere, but where? I am sick and tired of having to copy my incoming mail to Word or Wordpad just so I can read them.。
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